Horrible company. Management is no good, the director and management I talked to was awful, not caring, and rude. They did not care to listen to my complaints I informed them on. The nurses also lied to my face. Please do not use the company for your loved ones.
Mar 2026
Very rude staff, missed a very serious, large and obvious leaking infection on patient, lied to ER staff about continuing care and visiting patient same or next day then told patient they had to go do a face to face with PCP before continuing care. When the company was informed we were going to switch providers, I was very rudely and unprofessionally told “toodles.” Do not use if you have any other options.
Dec 2024
I would just suggest you check on your loved ones, especially if you live out of state. Very poor management of their patients and they lack the ability to identify signs of neglect/abuse. They lack caregiver oversight to ensure they are provide adequate care. They do not follow Texas mantory reporting laws. Lack oversight to ensure fraud isn't occurring. The condition my father was in prior to passing was unacceptablele; severely neglected, malnutritioned, bed sores, and serious gross UTI. So if you use this company I suggest to not just assume your loved ones are okay because they are being cared for by this company, make sure they are being cared for.
Horrible company. Management is no good, the director and management I talked to was awful, not caring, and rude. They did not care to listen to my complaints I informed them on. The nurses also lied to my face. Please do not use the company for your loved ones.
Very rude staff, missed a very serious, large and obvious leaking infection on patient, lied to ER staff about continuing care and visiting patient same or next day then told patient they had to go do a face to face with PCP before continuing care. When the company was informed we were going to switch providers, I was very rudely and unprofessionally told “toodles.”
Do not use if you have any other options.
I would just suggest you check on your loved ones, especially if you live out of state. Very poor management of their patients and they lack the ability to identify signs of neglect/abuse. They lack caregiver oversight to ensure they are provide adequate care. They do not follow Texas mantory reporting laws. Lack oversight to ensure fraud isn't occurring. The condition my father was in prior to passing was unacceptablele; severely neglected, malnutritioned, bed sores, and serious gross UTI. So if you use this company I suggest to not just assume your loved ones are okay because they are being cared for by this company, make sure they are being cared for.
12/3/2024:...read full review