Reviews for Kerr Country Pump | Water Well Service
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Google: 4.8/5Kerr Country Pump | Water Well Service
1150 Sidney Baker St S, Kerrville
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When employees have been with a company over a decade, it shows they believe in the honesty and integrity of a company and its owner. Vince has serviced our water needs over a decade and the phone receptionist has been there nearly 30 years! I trust them to always provide quality service and parts at a very reasonable price!
Stopped getting water from our well on Saturday evening. Called the emergency line. Said they'd have a technician out Sunday morning. Was in communication with them at 0900. Now at 2 pm, they aren't coming, but they'll put me down for first thing Monday morning. We have livestock and thankfully have water for them in reserve. I'll upgrade the rating after I see the service they provide. As of now, I'd rate a 0 if I could.Edit: They arrived first thing Monday morning, as promised. My wife said they were friendly and efficient. They identified the problem and we had water within 30 minutes. I understand the difficulties with staffing especially in todays...read full review
I've been using them since shortly after Gregg opened Kerr Country Pump. It's rare that I have to call them, as he installed high quality pumps and a pressure tank to begin with. Whenever I do have a problem they call me and give me steps to try and troubleshoot and repair the issue myself, avoiding a service call. That alone has saved me a lot of money. Good honest people providing great service.Service: Pump repairs & installation