About Aire Serv of Johnson County
Aire Serv of Johnson County is a trusted heating and air conditioning company that provides installation, maintenance, and repair services for heating, ventilation, air conditioning, and indoor air quality systems. They are recognized for their industry-leading customer service, backed by the Neighborly Done Right Promise™—if the service is not done right, they promise to make it right. Customers highlight the professionalism and expertise of their service professionals, with recent praise directed towards Charlie Patty, who is noted for his thorough explanations and courteous demeanor. He is described as knowledgeable and not pushy with upselling additional services. Customers appreciate that he took the time to verify findings with photos and made agreed-upon adjustments quickly. The company is locally owned and operated, and they take their reputation seriously to earn the trust of the communities they serve. Positive feedback mentions their punctuality, politeness, and cleanliness, as well as their ability to work around customers' schedules and accommodate their needs. In addition to their technical skills, Aire Serv of Johnson County's team is recognized for their kindness and consideration towards customers' children and pets. They are seen as the kind of people customers feel comfortable having in their homes. Overall, Aire Serv of Johnson County is highly recommended for their excellent service and pride in their work. Recent reviews praise their thorough inspections, timely responses, and the friendly demeanor of their team members. Customers appreciate the clear communication regarding issues and repair options, making the experience as smooth as possible, especially during unexpected situations like needing to replace an AC system.
I appreciate Charlie coming out to give me my diagnosis on my ac unit system . My whole ac system quit working all together, he got us back up and running quickly.He took the time and checked it right, then walk me thru it showing me and explaining me the problem. I appreciate he was kind , patient and professional. Thank you.
I had my AC check completed today and as always they did an excellent job. Charlie Patty was professional in ever way and suggested future service option that should be considered and explaining the benefits of those additional considerations. Excellent work from an excellent staff.
Charlie Patty was our tech today with Aire Serv and he did a thorough job with our current air service contract. He was professional, knowledgeable and courteous with his work.
He explained all findings and verifies with photos, was not pushy with up saleing any additional add on’s and quickly made a few agreed upon adjustments to better serve our needs and prevent future repairs.
Highly recommend this team and specifically this tech.