About Service Fusion
Service Fusion is a field service management software that helps deliver exceptional service to customers. It offers a range of features, including customer service management, invoicing and payments, inventory management, time tracking, and reporting. The software is available on both desktop and mobile apps, connecting office staff, technicians, and clients. Users have praised its seamless integration with QuickBooks, user-friendly interface, and comprehensive reports, which aid in making informed decisions. The field worker app is also a highlight, being easy to use and requiring minimal training. Many users have found the support team to be very helpful and responsive, quickly resolving issues and maintaining smooth operations. Customers who own companies with many employees have successfully trained their teams to use the system, even during system downtimes. They appreciate how the system continues to evolve with new features and updates. Overall, Service Fusion is an excellent CRM that offers great value for its price, with users highly recommending it despite some minor areas for improvement.
I read some of the below reviews and I’ve been using services fusion for 6 years now. Not going to lie it was bit difficult but we were able to train all technicians and office employees on how to use it. We did integration with Quickbooks and we got everything to flow correctly. We owned a HVAC Company had over 16+ employees. Service fusion has come a long way and they continue to update the system with new feature. When the system is down is short we had those as well and we kept it going. Once the system was up again we made sure everything was put into the system. Currently I have helped other companies with the setup and maintaining it. We do it all while they continue to focus on other things. Again I would recommend Service fusion.
As an accountant and bookkeeper, I strongly endorse Service Fusion for its seamless integration with QuickBooks. It significantly saves time by accurately syncing invoices and payment details, preventing errors that have saved me countless hours. Moreover, its user-friendly interface and comprehensive reports greatly aid in making informed decisions. Thank you Service Fusion ❤️