About West Lake Medical
West Lake Medical is a clinic that provides excellent customer service and care. The office staff and medical team are pleasant, friendly, and efficient, even when busy. Patients appreciate the quick service, with minimal wait times, and the cleanliness of the facility. The clinic accommodates walk-ins and fits in urgent cases, making it a reliable option for families. The staff goes above and beyond to ensure a comfortable experience, even separating sick children from the waiting room. The clinic offers various programs, including a diet program, and patients praise the informative and caring doctors and nurses. Overall, West Lake Medical is a recommended clinic for its exceptional service, cleanliness, and friendly staff.
This clinic is great. Came as a walk in a few months to get my son immunizations. They saw us right away. Then brought my daughter here a few days ago… even though they were swamped, they fit us in. Also got a covid test here recently for my child. Every where else had no openings or long waits. We were in and out.The office staff and the back end staff are very pleasant, even when extremely busy. I have absolutely no complaints and would recommend this clinic!
I cannot say enough how the front and back staff give you EXCELLENT customer service. The front desk girls are awesome!! They laugh with you, they are very nice, honestly, it has been SO LONG since I went to a DR's office and I did not have to deal with people who act like they hate their job, I was just amazed by this staff. Their facility is REALLY clean as well. I will be going here from now on. LOVE the staff!! AND if you're child is sick, they take them out of the waiting room and move them to a room to wait.
Well to be honest I read all the reviews and felt intrigued to go see for myself what all the hype was about… I went for the diet program to start you off…EXTREMELY nice and BEAUTIFUL facility! And CLEAN and PLENTY of parking! Front office personnel was sweet, nice and QUICK! The doctor was high energy informative and a beautiful lady. Her nurse was very kind and gentle with the fat burning shot I received. I did notice there hasn’t been a review in awhile and felt the need to let the public know. You can’t always believe what you read and you also never know the circumstances that surround people and what they may have gone thru that day for some of the bad...read full review