About Lake Houston Dental Care
Lake Houston Dental Care, part of the Brident Dental & Orthodontics family, offers patients a wider range of specialty services and state-of-the-art facilities. Patients can expect quality service with payment options to help them receive the dental care they need, even if not fully covered by insurance. The staff is known for their supportive, friendly, and professional approach, ensuring patients feel comfortable and well-informed throughout their treatment. Patients have praised the dentists for their expertise, attention to detail, and ability to address even severe dental issues quickly and effectively. The office and team are great, providing a fantastic experience with exceptional service from the receptionist to the dentist. The dental hygienist, Cynthia, is highly recommended for her professionalism and dedication. Overall, Lake Houston Dental Care provides a great dental experience, making it a highly recommended choice for both individuals and families.
My kids have been there for 9 years. Dr Dalton and staff are the reason. They show compassion and explain things to help with understanding. However, Teach your front “office” staff how to handle customer service and to not be RUDE. This is what makes patients and families wants to leave an office. Poor customer service at your front office does not benefit you and doesn’t look good on you. As after nine years I am almost ready to seize my kids is Denis office from dealing with rude staff. If somebody doesn’t understand something then please explain the reasoning behind it. I learned more from my insurance company versus talking to the front office staff who abruptly hung up on me this morning. Hell I work in a hospital and I even have to be nice even when I’m you being yelled at and screamed at, all of the while I have to sit there with a smile on my face and take it and then explain in detail how things are happening and why.
Very knowledgeable and caring staff!