5 Star Floors

Five Star Floors, located in the greater Houston area, is known for providing exceptional customer service and a wide selection of flooring and countertop options. The business prides itself on making lasting impressions rather than just sales, as shown by a significant amount of repeat and referral customers. With over 50 brands available, clients can explore a vast array of choices to fit their design and budget needs. Customers have highlighted the helpfulness of staff members, especially Tom and Susan, who guide them through the selection process, making it easy and efficient. One satisfied customer remodeled their home with wood floors, finding the installation thorough and transformative. Another client praised Five Star Floors for their excellent installation of wood floors and stair treads in their home, noting that Tom and Susan worked with them every step of the way to achieve the exact look they wanted. While undertaking larger projects, such as replacing flooring and remodeling bathrooms, clients have appreciated the professionalism and clear communication from the team. They found the process straightforward, with no unexpected surprises, and that the workers did an excellent job within the specified time. However, it is advised to prepare for some disruption during installations, especially when removing old flooring. Overall, Five Star Floors consistently receives high ratings for its service, selection, and quality of work, making it a trusted choice for flooring and remodeling needs in the area.