About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide range of services, from haircuts and color to brow waxing and lash extensions, all available through online booking or walk-ins. Customers praise the knowledgeable and attentive staff, who take the time to understand their needs and provide personalized recommendations. The store's Conscious Beauty section offers a selection of vegan, clean, cruelty-free, and sustainable products, catering to those with an eco-conscious mindset. The location is convenient with ample parking and efficient service, making Ulta Beauty a one-stop-shop for all beauty and personal care needs. Customers often note the great selection and vast inventory, with staff members like Therisa going above and beyond to find products and ensure a positive shopping experience. Overall, the store aims to provide a satisfying and joyful experience for its customers, although some have mentioned feeling watched during their visits.
Update: 8/10/15 - I dropped in today and was blown away at how wonderful Miguel was. He has great customer service and went above and beyond. He took his time helping me and gave me some tips, so 5 stars for him. However, there was definitely a change this time around in the sense that I was being watched like a hawk, specifically the spanish woman supervisor on the floor. Anywhere I went, there she was. She was not trying to hide it and made for a very uncomfortable shopping experience.
Original Review: I stopped in today and was greeted and assisted by a friendly employee named Mina. She was so friendly and helpful and most definitely deserves a shoutout.
I came in specifically looking for Dior foundation and have had a tough time getting properly matched at other stores—Nordstrom, Sephora, even other Ulta locations. But this visit was a game-changer! Huge shoutout to Miguel at the Dior section—he took his time, made sure I saw the shade in natural sunlight, and really made sure I felt confident in the match. Although they were out of stock on the shade I needed, he helped me find a great alternative and matched me again. His customer service was outstanding. I’ll definitely be sticking to this location from now on!
I am very impressed with the stock and presentation of this ulta!!! Great selection and vast inventory with the floor always full of what you need. Management is awesome!! in particular, Therisa was spectacular. As opposed to her coworker, Daphne, who I spoke to first and didn’t look or bother to check anything for me despite inventory online indicating the product was there. I found Therisa, and she took the time to look for the product for me and didn’t give up until it was found. She gave me an experience I can share with others and feel joy whenever I see ulta. Thank you, Therisa!