About uBreakiFix
uBreakiFix by Asurion in Houston, TX, specializes in electronics repair, including cell phones, tablets, game consoles, and computers. Customers appreciate the fast and high-quality service, with repairs often completed in about an hour. Reviews highlight quick and polite staff, with devices returned in excellent condition. For instance, a cracked screen on a Pixel 7 Pro was repaired in under an hour. Dimitri and Zac exceeded expectations by finding a needed replacement screen faster than originally thought. Customers have noted that interactions are professional, knowledgeable, and courteous, with clear communication and speedy repairs. However, some customers mentioned that while the work is impeccable, certain staff members could improve their attitude. Even with the inconvenience of a store remodel, technicians were friendly and professional, ensuring that repairs are completed in a reasonable timeframe. Overall, uBreakiFix offers reliable repairs at competitive prices, making it a trusted choice for electronics repair needs.
Thanks to Gabriel and Dre for thier knowledge on cell phones, and the fixed my issue while I waited. Saved me time and money. If you have an issue with your phone, take it to these guys, they probably know this issue and can fix it fairly inexpensive and quick. Thanks again.
My experience here was excellent from start to finish. The staff were professional, knowledgeable, and genuinely helpful. They took the time to explain everything clearly and made sure my phone issue was resolved quickly. I appreciated how patient they were and how smoothly the entire process went.
The store was organized, clean, and well managed, and everyone I interacted with had a great attitude. They handled my replacement claim efficiently and had me back up and running much faster than I expected. It is rare to find such great customer service these days, but this team really delivered. I will definitely come back here if I ever need help again and will recommend...read full review
Good guys. Prompt friendly service. Communication about the status of ordered parts and my repair was very good. If you have broke computers or electronics, you should use them.