About Tide Cleaners
Tide Cleaners has a mix of experiences from customers. Many praise the helpful and honest concierges, who go above and beyond, such as returning forgotten items before cleaning. Some customers have reported issues with missing items, specifically shirts, during recent visits. On a positive note, others appreciate the careful handling of expensive and vintage clothing, with items returning in great condition and smelling wonderful. The drive-through and text-ahead feature are also highlighted for providing a quick and seamless pickup experience. Recently, customers noted that items were ready when promised, professionally cleaned, and pressed. There has been some confusion about payments due to promotions, but issues were resolved quickly. Many trust Tide Cleaners with all their clothes and repairs, and if something is not right, they appreciate the chance to fix it. The staff, including the concierges, have been described as friendly, patient, and helpful, providing swift responses even during busy times. Overall, customers express gratitude for the great service and kind staff, especially when items are completed promptly for special occasions.
Item was ready when promised and professionally cleaned and pressed. A little confusion about the payment due because of the BOGO promotion for the one day only but the issue was resolved.
If I could give Mary more than 5 stars,I most definitely will cause she earned it.
She was friendly, patient and helpful as I had my stuff there for a while.
Each time I would reach out to the staff and check,even when busy,they always provided swift responses.
My experiences with all the staff there has been positive ones and I hope it stays that way.
Thank you.
Great service and kind staff! I took 3 items in on Monday. I had an awards ceremony that Saturday. They had all items completed by Friday! Very appreciative. God bless and thank you so much!