About Stewart & Stevenson | Houston, TX
Stewart & Stevenson in Houston provides top notch service with friendly and respectful staff. The service advisors and mechanics are described as the best, with great expertise, especially with buses, Detroit engines, and Allison transmissions. They are known for being helpful, honest, and keeping customers updated on progress. The work is acknowledged as not cheap or a bit pricey, but customers feel it is worth every penny for the quality and speed, getting vehicles back on the road quickly. The overall experience is amazing, earning the business lifelong customers who trust them to always do a good job.
Wow! What can say but thank you! My experience with Steward and Stevenson was amazing! I first went into the service lobby and was greeted by all the service advisors as I started to ask some questions about my MCI J4500 bus. The service manager Mat came from behind the desk and started telling me how awesome his mechanics were especially Jeff expertise with buses! He wasn’t lying! Jeff took no time to pull the engine out the bus and do a complete overhaul! He keep me updated on progress and also parts he suggest I might want to change. This process is not cheap but worth every penny spent especially the way Jeff handled my engine like it was his own. He is very respectful...read full review
As always, when I have to go to this facility, I get top notch service and they treat their customers with respect. I know they're gonna do a good job on my truck and that's why they get my business.
Have some issues with my truck and came in to get serviced, unfortunately because of the situation with my truck we were unable to do business together. However, Steven, Caitlin, and the service manager Matt were very professional, very informative, and provided me with excellent customer service. Even though we could not do business, I parted with a lot of knowledge about the situation with my truck. Thank you guys, and hopefully we can do business in the future.