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Southern Comfort Heating & Air Services
11111 Katy Fwy Suite 910, Houston
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Professional, caring and understading. Response was quick and provided clear explanation of what needed to be done. I highly recommend this company and individual without reservation!
These guys were out at my house today and it was a great experience. We had a problem with our heater that we were trying to get in front of before winter. Without going into a lot of detail, we had another tech out from a different company before. He suggested replacing the furnace but never could tell us why. So then when we had Southern comfort out, Donnivin was able to diagnose the issue, which ended up being a cracked heat exchanger, then got his boriscope out and showed me the crack in the heat exchanger so now I know that we actually do have to replace the furnace but at least I know why now. They took the time to educate me and it was great.
I don’t usually post reviews but for this company I had to. Everyone fears when they have to call the HVAC company. Southern Comfort put my mind completely at ease. I’ve never had a tech as knowledgeable and personable as Donnivin. I emailed the company late at night around 11 pm and they responded and got me on the schedule for the following day. Donnivin was prompt and was able to identify the problem. I ended up needing a new system for my upstairs and the crew was installing it the very next day and I was cool that night.
I can’t thank Donnivin and this company enough!