Rockwood Shutters

Rockwood Shutters offers a generally positive experience for customers from consultation to installation. The consultants are knowledgeable and responsive to questions, with many customers praising the helpfulness of staff like Courtney and Traci, who provided clear explanations during the selection process. Installers show professionalism and expertise; for instance, Joshua went above and beyond during the installation, demonstrating each window clearly. Some customers did face issues with missing tools that delayed installation. However, the friendly and supportive nature of the staff, especially in challenging situations, helps ease frustrations. Customers express high satisfaction with the final look of their shutters, noting the excellent product value and the pride taken in installation by technicians like Ricky. They appreciate thorough explanations about care and warranties. Overall, many highly recommend Rockwood Shutters for their quality products and service.