About Queen Nails
Queen Nails is a nail salon known for talented work in trendy shapes and designs. Kelly, one of the technicians, is praised for her attention to detail and ability to create the styles clients ask for. Customers appreciate her friendly attitude and skillful service. However, some find it difficult to get appointments with Kelly due to her busy schedule, and there have been issues with appointment scheduling and professionalism, such as last-minute cancellations and delays. Despite these concerns, many customers remain loyal because of the quality of the work and consistent service when they are able to get in. Pedicures are also available and generally done well. Overall, Queen Nails offers good nail services with talented technicians, though appointment availability and scheduling can sometimes be problematic.
Okay, so going back to reviews and reading back.. I had to update because I can not leave a review sitting there with five stars if I'm not content with the exchange of business. I love Kelly and her work. She is super friendly, talented at trendy shapes and designs... However, the way her appointments are set up...... I booked an appointment one day, was told that everything was fine 'see you soon' okay cool.. Once I arrived, I noticed that Kelly was not there. I walked in thinking she was in the back or something eating lunch, I told them about my appointment and they said she just left for the day. Mind you, she's 25 minutes from my house and my kids were being watched so mommy can enjoy her nail day. This was totally Inconvenient and unprofessional. I rescheduled, because I knew no one else, at the time, who was as good as Kelly. When I scheduled, the hour before they called saying she couldn't come in because she wasn't feeling well.. I'm not mad because we all have problems, but it's very unprofessional here. I did give her a last visit a couple years ago, because I really wanted my nails done.. And we talked, had nice conversation. But of course I waited about an hour after my appointment to be seen. Sheesh. Like I said, aside from the unprofessional service, she's great at designs and trendy shapes. Idk if they're still open. Idc either. I liked you Kelly but you made this place fall :(
My experience is always great when I come get service. Kelly does exactly what I ask for and make sure I'm happy with the service. Been coming this nail shop for years.Services: Pedicure
Hieu did my pedicure- and it’s was best! The massage was great and then he popped my toes which felt amazinggg. Kelly did my nails and she NAILED it. I showed her a photo of what I wanted and she gave me exactly that. My new nail salon for sure!!! Highly recommend!!!Services: Pedicure