Chris just left my house. I could not have been happier with the experience. He showed up when promised, was professional and friendly, was thorough enough not only to identify the mold but to do quite a bit of sleuthing to find the origin of the problem, gave me a good deal based on the work he did (good value), and I'm looking forward to his protocol report. He made sure I understood the source of the problem and how to fix it. He was even friendly to my dog. Good guy and clearly competent, knows what he's talking about. His wife Kristina runs the office and is really quick/responsive. I would recommend Neptune strongly.
July 2025
Neptune Mold Solutions (NMS) did an excellent job of helping us deal with a mold issue at our rental property. The potential mold was caused by an inadvertent small water leak in a bathroom when the house was vacant. The NMS was very prompt in coming for a site visit, taking air samples, getting the analysis done and providing a detailed report. They also prepared a detailed protocol report as a hand-off to the remediation company. After the remediation work was done, they were equally prompt to do the follow up analysis and provide a clean bill of health. All the work was done completely seamlessly and they kept us informed of the progress along the way. And always willing... read full review
May 2025
I can’t say enough good things about this team—their expertise in anything mold-related is truly out of this world. They responded to my emergency the very same day and kept in constant communication to make sure I was fully taken care of. Every member of the staff was incredibly supportive, and I genuinely felt like a priority throughout the entire process. I’m beyond grateful for everything they did for me. I’m officially a lifelong client and fan. Thank you so much!
Chris just left my house. I could not have been happier with the experience. He showed up when promised, was professional and friendly, was thorough enough not only to identify the mold but to do quite a bit of sleuthing to find the origin of the problem, gave me a good deal based on the work he did (good value), and I'm looking forward to his protocol report. He made sure I understood the source of the problem and how to fix it. He was even friendly to my dog. Good guy and clearly competent, knows what he's talking about. His wife Kristina runs the office and is really quick/responsive. I would recommend Neptune strongly.
Neptune Mold Solutions (NMS) did an excellent job of helping us deal with a mold issue at our rental property. The potential mold was caused by an inadvertent small water leak in a bathroom when the house was vacant. The NMS was very prompt in coming for a site visit, taking air samples, getting the analysis done and providing a detailed report. They also prepared a detailed protocol report as a hand-off to the remediation company. After the remediation work was done, they were equally prompt to do the follow up analysis and provide a clean bill of health. All the work was done completely seamlessly and they kept us informed of the progress along the way. And always willing... read full review
I can’t say enough good things about this team—their expertise in anything mold-related is truly out of this world. They responded to my emergency the very same day and kept in constant communication to make sure I was fully taken care of. Every member of the staff was incredibly supportive, and I genuinely felt like a priority throughout the entire process. I’m beyond grateful for everything they did for me. I’m officially a lifelong client and fan. Thank you so much!