We signed a contract January 2, 2024 on a home being built in Waterstone on Lake Conroe. The garage was full of building material trash and there was standing water around the house. I have brought this to the builders attention and he said that the water will dissipate in a few days. It did not, I suggested french drains and was told not needed. The garage was cleaned out and I saw the garage floor was peeling as well as a crumbling foundation and brought it to his attention. He said they would power wash and it would be fine. It was not. He then had a concrete guy came out to put something on top of it (i think its called capping) made it worse and the foundation...read full review
Feb 2023
They sold me a custom home. Nothing custom about it. Very cheap quality. Had 20k in upgrades attached to the home already at time of contract. After a month later when I finally got to the design center I was told I had to get additional upgrades due to the upgrades the builder had pre-selected had no standard materials and forced me to get more upgrades. My cancelation period had passed and I was stuck or lose my deposit plus the extra money I put down. After my closing was pushed twice I was then told nobody had power scheduled and they had no idea when I would close. Less than 30 days of having nowhere for my kids and I to go I had to cancel. They refused to refund...read full review
Feb 2023
Thank you to the three lovely ladies that helped me during my design center appointment. It was a lot less painful than I thought... I imagined that it would be pushy... trying to upsell products however it wasn't. These ladies shared their knowledge and recommendations and respected my decisions. I came in under budget which was great. The only thing that could make this process better is 3D design software so you can see your products together.
We signed a contract January 2, 2024 on a home being built in Waterstone on Lake Conroe. The garage was full of building material trash and there was standing water around the house. I have brought this to the builders attention and he said that the water will dissipate in a few days. It did not, I suggested french drains and was told not needed. The garage was cleaned out and I saw the garage floor was peeling as well as a crumbling foundation and brought it to his attention. He said they would power wash and it would be fine. It was not. He then had a concrete guy came out to put something on top of it (i think its called capping) made it worse and the foundation...read full review
They sold me a custom home. Nothing custom about it. Very cheap quality. Had 20k in upgrades attached to the home already at time of contract. After a month later when I finally got to the design center I was told I had to get additional upgrades due to the upgrades the builder had pre-selected had no standard materials and forced me to get more upgrades. My cancelation period had passed and I was stuck or lose my deposit plus the extra money I put down. After my closing was pushed twice I was then told nobody had power scheduled and they had no idea when I would close. Less than 30 days of having nowhere for my kids and I to go I had to cancel. They refused to refund...read full review
Thank you to the three lovely ladies that helped me during my design center appointment. It was a lot less painful than I thought... I imagined that it would be pushy... trying to upsell products however it wasn't. These ladies shared their knowledge and recommendations and respected my decisions. I came in under budget which was great. The only thing that could make this process better is 3D design software so you can see your products together.