Houston Window Experts

Houston Window Experts is a family-owned window company located in Houston. With over 12 years of experience in the home improvement industry, they prioritize honesty, integrity, and fair pricing. The company focuses on minimal disruption during installations, aiming to be neat, tidy, and punctual while cleaning up after themselves. They strive to treat each client like family, emphasizing clear communication, a positive attitude, and quality workmanship. Customers have shared a range of experiences. Many praise the company's professionalism from the initial sales pitch to the installation process. They highlight the expertise of the sales team and installers, noting their responsiveness, attention to detail, and thorough cleanup. One customer appreciated the professionalism of Josh, who answered all questions and respected their time. Erin was recognized for her responsiveness regarding manufacturing and scheduling. However, some customers have voiced concerns about service issues, including reported water damage and mold growth due to missing caulking and foam insulation. Although the company reimbursed for repairs, the initial experience caused frustration. Despite these mixed reviews, Houston Window Experts remains committed to providing high-quality windows and excellent customer service. The company has shown dedication to honoring warranties, as seen when they addressed leaks caused by Hurricane Beryl. Overall, many customers express satisfaction with their experience, recommending Houston Window Experts for window replacements and installations.