About Hardwood Floors Refinishing Specialist
Hardwood Floors Refinishing Specialist is a reputable business that provides high-quality hardwood floor refinishing services. Customers have consistently praised the company's punctuality, responsiveness, and attention to detail. The owner, Kevin, is described as a "deep domain expert" on hardwood flooring, and he is known for providing clear and fair estimates. The company's crew is also highly regarded, with customers noting their professionalism, honesty, and excellent customer service. They have been able to restore older hardwood floors to a like-new condition, impressing customers with the quality of their work. However, some customers have expressed concerns about the owner's communication and management style. While the crew members were praised, there were instances where the owner was not as involved in the project, leading to unexpected costs and a lack of supervision. Despite this, the overall sentiment towards the company remains positive, with many customers stating that they would recommend the company's services to others.
I really enjoyed my experience with Kevin and his crew. Kevin was honest with the estimate, punctual with the scheduling on the job, and communicated the job progress with me throughout with calls, texts and photos. He finished before scheduled and his crew cleaned up our house as if they weren’t even there. I don’t look forward to more hardwood flooring work but working with Kevin will make it so much easier if done in the future
Kevin is outstanding. He's very punctual, responsive, works weekends if you need him, and thorough. He's also clearly a deep domain expert on all things hardwood flooring. He was very conservative, making sure to warn us about potential issues we could discover once we ripped our old floor out (we had water damage whose source was unknown), and his quote was clear and fair. Thank you Kevin for the work.
We just moved into a older home that was built in the 60s. We did not want to get rid of the original hardwood flooring so we contacted Hardwood Floors Specialist. The owner was prompt and detailed thus we hired them for our project. The job was better than I expected looks like new flooring.Service: Flood restoration