About Butcher's Swimming Pool Supply & Service, Inc.
Butcher's Swimming Pool Supply & Service, Inc. is a knowledgeable and professional business that provides excellent products and services. They offer maintenance and repair for swimming pool equipment, including Polaris Quattro models. The staff is super informative and caring, taking the time to answer questions and provide quality information to help customers make informed decisions. They have a wide range of products, including pool vacuum cleaners, and are happy to walk customers through the different models and warranties. Butcher's is a business that values customer service and has earned the trust of its customers, who are willing to drive out of their way to utilize their services. They are a great business to support for all swimming pool needs.
We have utilized Butcher's for maintenance and repair on "Speed Racer", our Polaris Quattro for 2.5 years now. They are professional, knowledgeable and we drive out of our way to get there!Services: Swimming pool equipment maintenance
Several months ago, I stopped in to Butchers Swimming Pools for the first time. I went in there really just to ask their perspective on different plasters and their opinions on the finish, colors, brands, etc and what tends to hold up overtime. Jon was super informative and even pulled out samples to allow me to touch and have a closer look. Sometimes it's nice to ask for someone else's option versus the pool company you're "buying from." Fast forward months later, our pool is now complete and our pool company went through a school of how to take care of our pool. I asked the instructor his thoughts on pool companies that will help maintenance our pool and he suggested Butchers off Richmond. He spoke very highly of them- their customer service, and how they always have product, etc. Happy to hear that, I told him that I had already had a previous good experience with them. Today, I stopped in to look at some different pool vacuum cleaners, such as the Polaris. Jon was there again, greeted me at the door, and was gracious to walk me through the different models, what they do, warranty for each brand, and was overall super informative just like last time. He went above and beyond and was happy to finally make a purchase with them and support their business! If you're looking for a great business to support, you've come to the right place!
I just got a pool installed about 3 weeks ago. I have had hot tubs before but never a pool and I'm clueless. My neighbor recommended that I go here and get my water tested, even though I tested it on my own to get their recommendation. I have to say I got there about 20 minutes prior to closing and Jackson was there helping a customer but he acknowledged me and said he'd be right with me. After the customer left Jackson asked how he could help and I explained how new I was. He was so friendly and acknowledged all my questions. He also gave my guidance on some other things to look for in the future. After the test was done we only needed 2 inexpensive chemicals to get us on track. Jackson cared and takes pride in his work. I noticed alot of negative reviews on here and they all seem to be from many years ago. I think things have changed. As a business owner myself I understand how you can't ever get rid of negative reviews or feedback. I hope someone reads this and decides to give them a shot.