***update
The attitudes have changed and are trying to make things right so I'll give them the benefit of doubt from here on out.
The employees verbally threaten customers. Very unprofessional.
February 2025
My only GO TO is United RV for very good reasons. I have always been given excellent service and outcomes. I am confident when I leave “my favorite vehicle” with them.
They are welcoming, efficient, and professional which allows me comfort in solving any RV problems. Charles Lansdon is a perfect example of the service I get. A big thank you to Jim Vititow for getting us all grouped and enjoying THE life.
I am scheduled to bring it back to them in a few weeks for great maintenance and repairs.
October 2025
The professionalism and dedication to customer service of Charles Lansdon and the service crew at United RV are top notch. Charles and the service group worked with us through repair to our motorhome after a major accident. Working with insurance adjusters and supply issues they have us back on the road earlier than expected and in time for a quick weekend reunion. This included setting our jeep (#2) up for flat tow. Thank you so much!!
***update The attitudes have changed and are trying to make things right so I'll give them the benefit of doubt from here on out. The employees verbally threaten customers. Very unprofessional.
My only GO TO is United RV for very good reasons. I have always been given excellent service and outcomes. I am confident when I leave “my favorite vehicle” with them. They are welcoming, efficient, and professional which allows me comfort in solving any RV problems. Charles Lansdon is a perfect example of the service I get. A big thank you to Jim Vititow for getting us all grouped and enjoying THE life. I am scheduled to bring it back to them in a few weeks for great maintenance and repairs.
The professionalism and dedication to customer service of Charles Lansdon and the service crew at United RV are top notch. Charles and the service group worked with us through repair to our motorhome after a major accident. Working with insurance adjusters and supply issues they have us back on the road earlier than expected and in time for a quick weekend reunion. This included setting our jeep (#2) up for flat tow. Thank you so much!!