Lawn Care near Garden Ridge

“For those of you looking for a quick review, here it is:

Wow. Texas Select Lawns is the only choice in this area. Extreme professionalism, prompt communication, and a relentless pursuit of perfection elevate Trey and his team to an absolutely world-class level of service. Bravo.

For a longer review:

We have been using Texas Select Lawns for over 2 years now. Trey and his team have done an absolutely outstanding job of exemplifying everything that a lawn care service should be. I’ve used 2 other lawn care companies in the past, and dropped both of them due to non-communicated appointment drops, sub-par service quality, and other miscellaneous factors.

When you set up service with a lawn care company, you’re doing so to save yourself time. Active management is exactly what you’re trying to avoid. You want a “set it and forget it” experience. Texas Select Lawns delivers this every time, without fail. The landscaping space is so saturated with companies, many of which require you to babysit them, their schedules, and the quality of their work, all while you’re paying them for a service. That is NOT the case here.

Every detail is considered with Texas Select Lawns. Our lawn service was set up for weekly service every Thursday. For Thanksgiving, Trey emailed with a revised service schedule. During weeks with heavy rain, Trey emailed a revised schedule. Holidays, inclement weather, anything out of the norm was promptly and professionally communicated.

Our family switched banks about 1.5 years ago. We had our account set up with Trey for an auto-debit every week. When we switched banks, I failed to share that information with Trey. That was 100% on me, it simply got lost in the shuffle. Trey sent me a very professional email that basically said “Hello, we serviced your lawn this week and the charge was kicked back. Let me know if we need to update payment info.” I responded promptly and extremely apologetically, stating what was going on. He was incredibly professional, polite, and understanding.

However, this last experience I’ve had with Texas Select Lawns really excels above all others in my opinion. I recently got a new job which has afforded me the time and flexibility to begin handling my lawn care needs myself. I sent Trey a very complimentary email informing him of this change as well as praise for the years of stellar service, and that I would be suspending service until further notice.

The response I got from him really sealed the deal. Trey read my compliments to his team at their Monday morning meeting. Using the praise directly from the mouth of a customer as a relationally motivational tool.

I have been a manager of a team of about 50 people for 4 years now. Trey’s positive reinforcement using direct feedback from a customer is exactly what a crew of landscaping professionals needs to hear early on a Monday morning.

If nothing else has convinced you to trust Texas Select Lawns with your landscaping needs, let this be it: The owner is a perceptive and relational leader. He recognizes that his team and his customers are human. He gives his team the opportunity to spend holidays with their family. He understands that life happens, whether that be with his customers or employees. And he understands the relational needs that his team has, and the massive effect that a small act such as reading a very positive email aloud to his team early on a Monday morning can have.

If you haven’t called or emailed Trey already, what are you doing?

This is how a business should be run.

11/10.“

“It’s been over a year since they installed the turf in our back yard and it looks as good today as it did on day 1. I would definitely recommend them!“

“Lee came on time with short notice from me and did a great job mowing my front and back yards.
I highly recommend him and will definitely use his service again!“

“Gentlemen was professional and friendly did excellent job on my yard I highly recommend his services“

“I have been using Lawn Doctor - Cibolo for over a year now and highly recommend them. They have excellent customer service and will take the time to listen to your concerns. They have affordable prices (middle range), and you can pick the type of treatments that are right for you to fit your budget.“