About Hats Off Towing
Hats Off Towing provides courteous, fast, and professional service. Customers report the company arrives quickly, even for long-distance tows or in the middle of the night. The staff is described as really nice, helpful, and efficient, making people feel safe during stressful situations like breakdowns or blowouts on the highway. They offer great customer service, ensuring vehicles and family members are taken care of in a prompt and safe manner. The company is known for going above and beyond, such as procuring and installing new tires promptly. Their rates are extremely fair, reasonably priced, and offer great value for the comprehensive service provided. Many customers express high appreciation and state they will definitely use the company again, highly recommending Hats Off Towing for reliable assistance.
This company provided the best customer service I've ever received, from any company big or small I've ever dealt with. My wife was driving to Dallas late on a Friday and had a blowout near Valley View. I called frantically to wreckers in the area but was lucky to come across Hats Off soon. The manager I spoke with was helpful & professional. He was able to get to her location in 30 minutes and waited until her Uber showed up. I called the next day at 9am to find out the contact info of the tire shop where he dropped off the car-- and he said he had already procured a new tire, had it on the wheel, and would be ready to hand the car back to us that day. All this for rates that were extremely fair and great value for all he did for us. It's a really bad feeling to have a family member stranded hundreds of miles away in the middle of the night in an unfamiliar area-- but Herbie at Hats Off Towing made sure my car & my family were taken care of in a prompt & safe manner.
I am so appreciative of Mr. Price, with Hat's Off Towing, out of Gainesville Texas. Considering he had to drive 25 miles to get to where I was, he was really quick, and efficient and really made me feel safe despite having a blow out on I35 outside of Sanger Texas. He drove there and had the tire changed in less time it took me to call 2 roadside assistance places in Sanger Texas, one that never answered and one that had a recording saying they were only open Monday thru Thursday 8 to 4:30...lol. I would highly recommend that you DO NOT use them, or waste your time to call if you break down in that area. Mr. Price was very professional and helpful. Thank you!Service:...read full review
Always so nice and always always answer whenever I call, called at 1:40am to tow my car and had my car towed back home within the hour.I was outside of town and they arrived within minutes.Super great people and great business.Service: Car towing