About Phoenix Cleaners
Reviews for Phoenix Cleaners
Write a reviewHours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 8AM - 5PM
Sunday: Closed
Tips
accepts credit cards
Phoenix Cleaners is a well-established dry cleaning service known for its friendly and professional staff. Customers appreciate the great service, with clothes consistently returned clean, neatly pressed, and on time. Many have highlighted their satisfaction with the spot cleaning of challenging items, such as wedding dresses, and the overall quality of cleaning. The business has been around for 25 years, and some loyal customers have been returning for over two decades. While most reviews praise the service and quality, there are mixed feelings about pricing. Some customers find the prices to be higher compared to other cleaners, leading them to seek alternatives. However, others feel the prices are fair for the level of service provided. The staff provides ample information about services and turnaround times, and they perform most services in-house, except for alterations. Overall, Phoenix Cleaners is recommended for its excellent service and commitment to customer satisfaction, making it a reliable choice for both routine and special cleaning needs.
Dropped off a wedding dress for spot cleaning at Phoenix Cleaners a few days ago. It had several stains (spray tan residue mostly) and they made it look perfect again! So grateful they took the time to do this right - I know it took a lot of work!
My rating is based on price and information. I am used to a "pay up front" dry cleaners. My first (and last time) at this facility, I was provided ample information on pickup times, drive-thru and what they perform in house versus not. When I asked if I needed a printed ticket to pick-up, I was told I did not need it, but they could give me one if I wanted to wait. My gut told me at that time it was going to be on the higher price side. Sure enough, when I picked up 21 items later, a mix of regular shirts, a few polos, one sweater, nothing fancy, I paid $135. I tried this location because we moved closer. But I will be returning to my previous dry cleaners where the same items cost less than $75. Who I assume is the owner was pleasant enough, however I cannot help but speculate the fact that the price was withheld intentionally. He offered up so much information about all other services, but not the price. I should have asked as well. When I picked up, he said that they had been in business 25 years, which I don't doubt. I just feel like they have become comfortable charging "convenience" prices versus genuinely offering the best deal to their customers. Perhaps they are not forced into a position to have to be competitive because of the location. This may be the place to go for some, but not me.
Just found this place for first time. Friendly and professional staff. When I told them it was my first time, they did a quick overview of services, hours, special time requests, and drive through. They do all their services (except alterations) in-house. Prices were fair and turnaround time was satisfactory. Had several nice shirts and a special little fur hat. FYI - just got the shirts back and they look great. Thanks for friendly service - I appreciate that!