About Texas State Optical
Texas State Optical (TSO) Camp Bowie in Fort Worth offers comprehensive eye care services. Their experienced optometrists provide eye exams and treat a range of eye conditions, including dry eye, sore eyes, ocular diseases, cataracts, diabetic retinopathy, astigmatism, and presbyopia. They accept vision insurance and carry a wide selection of brand-name eyeglasses with various lens options, such as shatter resistant, UV and glare free lenses, as well as blue light protection lenses. TSO also provides major brand contact lenses and assists customers in finding the best fit for their eyes. Customers praise the optometrists, particularly Dr. Carrillo and Dr. Johnson, for their expertise and patient care. The staff is also generally well-regarded. However, some customers have expressed concern about the timeframe for receiving new glasses, suggesting it is too long. They recommend improved communication regarding the completion of glasses orders.
Dr. Carrillo is absolutely amazing, she went over everything and made sure I was comfortable and had all my questions answered. All of the staff was absolutely amazing I 100% recommend them!
Dr. Johnson, Jenni, and Jade are so wonderful to work with. I highly recommend letting them take care of all your eye care needs. ***I'm making an update (1/27/2024) because to be honest, it takes too long to get a new pair of glasses. I think that is a long time when your prescription has changed and your existing glasses are worn out. Since TSO outsources to a vendor and you are providing business to them, you should be telling them when you need the glasses instead of them telling you. And if they can't provide the service you need, you find another vendor. You have a lot of competition in the eye care business when the turn around time to get glasses is much...read full review
I like Dr. Johnson, the experience with the admin could be better. When our contacts/glasses are done we are never notified! We always have to call and ask and we should not have to do that.Update: the ladies in the office are great I havent had any issues with notifications as of late. Daniella is simply amazing. Its nice to see kind employees who love their job. Dr. Johnson is thorough and personable he really cares about you. In addition to the clean office I highly recommend.