Texas Healthcare Pain Management

Jan 2023

Since Dr Grant left it has been a dreadful experience. Staff is rude and even hateful at times. It’s a challenge finding a pain mngt doctor because you never know what your going to get. Will they be better or will they be even worse. At this point I’m not sure there is a worse in some aspects. Dr Tim Ratino informed me today that he and his staff cannot “afford” to be compassionate towards their patients. It’s the nature of the business. So that sheds light on ALL of the complaints and poor reviews that I have seen and even experienced. Most of the staff is disrespectful and rude because their Dr is well aware of what is happening in his office and...read full review

Jan 2022

When I started going here about 10 years ago and Dr. Grant was the doctor, it was a great place. He truly cared about his patients and he took time to listen to concerns. Then he retired and the Ratino brothers took over, things went downhill quickly. They rush you in and out and they don’t care about any concerns or issues you are having. I stayed with T. Ratino for many years and saw him maybe 3 times. All other times I was passed on to a different PA each visit and they came off very judgmental and rude.I’m currently looking for a new doctor and will not support these doctors, who own the pharmacy and have their wives running a “weight loss” clinic out of the...read full review

Jan 2022

Dr Ratino is great and seems caring. However, i have been in the worst pain in my like and have not been able to get a call back in a week. I guess they are tired of pain call (dont blame them) but this is horrific pain. I dont think he knows how his patients are treared. I will be looking for another pain physician. Not because of dr Ratino but, because of the staff and practitioner. I'm sorry dr ratino, a week in excruciating pain is not acceptable..UPDATE - I keep trying to talk to the providers about new symptoms and changes in my pain.. I HAVE NOT been able to see or talk to Dr. Ratino in over a year! All they ask is - 'are you still on (my meds) - we will...read full review