About Stanton Optical
Reviews for Stanton Optical
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 9AM - 7PM
Wednesday: 9AM - 7PM
Thursday: 9AM - 7PM
Friday: 9AM - 7PM
Saturday: 9AM - 6PM
Sunday: 12 - 5PM
Tips
walk-ins welcome
Stanton Optical is a full-service optical retail center that offers same-day service, including eye exams and glasses made in just 30 minutes. The store has a welcoming atmosphere, where customers receive helpful and patient service from staff members. The team, including knowledgeable and kind employees, makes the process of selecting glasses and contacts easy and fast. Recent reviews highlight the incredible customer service, with one customer praising a staff member for being extremely knowledgeable and professional, ensuring the perfect prescription and fit. Another customer mentioned the warm assistance from Lavonna, who helped them find comfortable glasses right before closing. With onsite labs and convenient locations, Stanton Optical remains a one-stop-shop for all eye care needs, though some customers have raised concerns about communication and service follow-up.
I've been to two other places and this by far is the best for service and quality of glasses. Nick an ourstanding store manager and salesperson Falyne that was on the front desk greeted me and made sure that my needs were taken care of and were able to make adjustments to my glasses and competitors glasses I bought somewhere else. Very friendly and willing to do what it took to get me the glasses I needed what a great way to treat customers. I've been to other stores where I've waited for an hour and a half. Very pleased with everything about the store and the employees were exceptional. They have a wide selection of fashionable glasses about double the product of other...read full review
This store and manager went above and beyond. I went in to see if they could fix my broken frames. I ended up with TWO pairs of new glasses for the price of one. Hard to find customer service like this.
Before I made the appointment I called and asked about a $79 out of pocket promo same day frames. Let's just say I walked out spending over $500 (insurance) and it's been over a week still no frames. Customer reps are cool but the actual company seems sketchy. No one answers the phone or assists just calls over and over to ask if you want an eye appt. I want my frames and I want the customer service that was promised!
(Update) So I went back and Nikolas made things right! Like I said before reps especially the manager is awesome! My apologies I was upset originally but he explained the entire process throuroughly! And I got the frames I wanted in less than an hour...read full review