Leonard's Farm & Ranch Store

Aug 2023

DO NOT SHOP HERE. Leonard’s is the very worst equipment vendor/service center in DFW Metroplex. I own & manage a large ranch and have occasionally purchased equipment or had small engine service performed at Leonard's. The sales staff used to be dismissive and snarky, but that improved due to a LOT of complaints over the past years. Prices have always been high, but when I need something locally at least they carry my brands. SERVICE is TERRIBLE - always late and makes me feel like an idiot and the last person they want to help. One more try: I brought a chainsaw in for replacement of a stripped bolt visible from the outside of the housing and slightly bent bar....read full review

Apr 2023

I have purchased several pieces of equipment here including a commercial lawnmower. My purchasing experiences have all been good. If they are busy, it is hard to get help though.I have tried to get my mower, powerhead and chainsaw serviced a few times and the wait is always weeks or months. I end up going to another Stihl/Toro dealer instead.

Apr 2023

Bought a costly Scag mower from Leonard’s. Like the mower… the service not so much. Common parts like filters not available. Here’s the kicker: got a recall on Kawasaki engine… confirm mine is in recall. Go by to see about scheduling it fir a simple recall repair. One desk helper says “looks like we’ll do it for free”…duh, it is recall on equipment you sold and the letter says “labor covered”. So it’s mid April. For that mowing season reason I ask about scheduling it? Leonard’s answer, mind that this is a simple as heck repair on a fuel line “recalled”. They say “nope, got to leave it and we’re 4 weeks out”… 4 weeks in the middle of...read full review