Ameri-Tech Termite & Pest Control, Inc.

Ameri-Tech Termite & Pest Control, Inc. is a business with a long-standing reputation for good customer service and effective pest control. Customers appreciate the technicians for their knowledge, helpfulness, and willingness to answer questions. One technician, Treavor, received high praise for his kindness, patience, and informative approach, which convinced a customer to continue their service despite initial concerns about pricing and billing issues. The company is known for its excellent service, quick responses to urgent pest problems like wasp infestations, and the ability to work flexibly without requiring contracts, which many customers find appealing. The business has also served clients during relocations, with staff like Alyssa providing helpful support through transitions. Long-term customers, some with over 27 years of experience, highlight the technicians’ professionalism and dedication. For example, Rick was noted for promptly addressing a wasp problem. However, some recent issues have been reported, particularly regarding mosquito treatments that did not meet expectations despite high costs, and challenges with customer service, which has seen a decline in responsiveness and professionalism in the past year. Customers value the company's satisfaction guarantee, but some feel it has not been honored consistently. Overall, Ameri-Tech is recognized for its effective pest control, flexible service options, and friendly staff, with customer satisfaction largely driven by their knowledgeable technicians and responsive service.