About Metro Florist & Gifts
Metro Florist & Gifts is a local florist in Ferris, TX, known for their premium floral arrangements and gift baskets. They offer fast same-day delivery and strive to provide beautiful flowers that enhance special occasions. The shop offers a variety of fresh flowers, including $1 roses, making it an affordable option for customers. However, there have been some issues with delivery, including flowers being left outside and getting damaged. The management's response to customer complaints has been unsatisfactory, with no emphasis on good customer service. Despite this, Metro Florist & Gifts has been able to help customers in a pinch, such as delivering flowers on Valentine's Day for procrastinators. Overall, the shop provides a wide range of fresh and affordable flowers, but there is room for improvement in their delivery and customer service.
Metro Florists artfully created a beautiful arrangement for my father-in-laws memorial service. She took my rather vague request and turned it into a work of art! Very professional to work with and stayed on budget. I will definetly call on them again next time I need flowers!!
I’ve noticed a few bad reviews of this establishment, but they’re under new ownership now and the quality of work they’re putting out is wonderful! They’re definitely more customer oriented, too. The photo does not do this arrangement justice. The flowers are not only beautiful, but they smell fabulous—excellent experience all the way around.
I had a wonderful experience working with Angy over the phone! She was super friendly, helpful and made sure the floral arrangement was delivered on time and looked absolutely beautiful. Highly recommend, Thanks Angy! 🌸