I had the best experience with Mr. Rooter. I woke up Easter morning and came downstairs to my dining room and kitchen flooded. I called Mr. Rooter and they said someone would be out 11:15 am. At 10:55 am, Ian Ontiberoz, with Mr. Rooter showed up. He was absolutely fantastic! He immediately turned the water off so no more water would leak. He located where the leak was coming from. He determined it was the hot water pipe because the water was hot from the leak. So he turned the water back on but shut the hot water off so I would at least have water. He called restoration team for me so they could get the water cleaned up and getting fans going. The restoration team was... read full review
October 2024
Mr. Rooter is a professional and reliable company. They came to our home and was inspecting a leak coming from the upstairs bathroom that went down stairs, upon inspection David and he's team advised us we need to look further into the damage because it looks like its a bigger problem than just what we can see. they called American water damage, who came out and found that there was damage to the entire bathroom upstairs, mold, and was not suitable to live in. Without them we could have had unforeseen hazard happen to our children our our selves. David and he's team really showed they cared for my family and our health.
October 2024
The plumbers are highly experienced and thoroughly explain everything to their customers. I believe it’s important to understand the issues and their causes when repairing a home, and this company sincerely explains every step from start to finish without hesitation, encouraging customer questions. They are not only kind, but also inspect the problems in your home as if they were dealing with their own. Lastly, I recommend this company to anyone who wants their plumbing, water heater, or pipes repaired to the highest standard, without cutting any corners.
I had the best experience with Mr. Rooter. I woke up Easter morning and came downstairs to my dining room and kitchen flooded. I called Mr. Rooter and they said someone would be out 11:15 am. At 10:55 am, Ian Ontiberoz, with Mr. Rooter showed up. He was absolutely fantastic! He immediately turned the water off so no more water would leak. He located where the leak was coming from. He determined it was the hot water pipe because the water was hot from the leak. So he turned the water back on but shut the hot water off so I would at least have water. He called restoration team for me so they could get the water cleaned up and getting fans going. The restoration team was... read full review
Mr. Rooter is a professional and reliable company. They came to our home and was inspecting a leak coming from the upstairs bathroom that went down stairs, upon inspection David and he's team advised us we need to look further into the damage because it looks like its a bigger problem than just what we can see. they called American water damage, who came out and found that there was damage to the entire bathroom upstairs, mold, and was not suitable to live in. Without them we could have had unforeseen hazard happen to our children our our selves. David and he's team really showed they cared for my family and our health.
The plumbers are highly experienced and thoroughly explain everything to their customers. I believe it’s important to understand the issues and their causes when repairing a home, and this company sincerely explains every step from start to finish without hesitation, encouraging customer questions. They are not only kind, but also inspect the problems in your home as if they were dealing with their own. Lastly, I recommend this company to anyone who wants their plumbing, water heater, or pipes repaired to the highest standard, without cutting any corners.