About Clearwater Plumbing and Water Treatment
Clearwater Plumbing and Water Treatment is a reliable and professional plumbing company with a long-standing reputation for quality service. Customers appreciate their competence and quick response, especially when urgent repairs are needed, such as fixing leaking toilets or unclogging lines. They have experience replacing water heaters and cleaning commodes with acid. Many clients recommend the company for their responsiveness and fair pricing, noting that their technicians are hardworking and dedicated to solving problems until they are resolved. However, some customers have experienced challenges with coordination and communication, particularly regarding complex projects like water softener installations involving rainwater and well water backup systems. While the company generally provides skilled plumbing work, there are occasional concerns about customer service and professionalism from certain staff members. Overall, Clearwater Plumbing is seen as a dependable choice for straightforward plumbing needs, with many clients willing to recommend their services based on quality work and responsiveness.
We had a very negative experience trying to coordinate a water softener install with Clearwater Plumbing along with the integration of rainwater with well water backup through another local business. Rebecca, who I believe is the business coordinator of some sort, took it upon herself to terminate a time sensitive install for a conflict that I am certain could have been resolved with a few minutes of open-mindedness and problem solving. I was fully prepared to pay for a qualified plumber’s consultation, expertise, and labor, and completely willing to accept additional charges to meet our goals. I am regretful to report that her behavior was dismissive, unprofessional, and outright aggressive and condescending after the slightest bit of conflict. While I don’t mean to tarnish the reputation of, quite possibly, very skilled plumbers working under the Clearwater business name, I would recommend homeowners look elsewhere for a plumbing business model that provides more than simple straight forward labor projects.
Best plumbers in town, hands down!!!!