About Crown Pools of DeSoto - Pools & Supplies
Crown Pools of DeSoto is a family-owned and operated business that has been serving the DeSoto, TX area since 1972. With over 45 years of experience, they offer a wide variety of services, including pool supplies, above ground pools, semi-inground pools, vinyl pools, gunite pools, and pool chemicals. Customers praise the professionalism and helpfulness of the staff, especially Mason, the sales manager, who is known for clear communication and resolving issues efficiently. Justin, another team member, is appreciated for his expertise in pool maintenance and sharing valuable tips. The management team is also recognized for being attentive and organized. Customers have shared positive experiences, highlighting the top-notch service, patience, and kindness of the staff, particularly Mason. Many mention the smooth process of selecting and installing pools, including underground and above ground options, and the ongoing support to get the pool water just right. The store is noted for reasonable prices and great customer service, making it a reliable choice for pool needs. Overall, Crown Pools of DeSoto is committed to building lasting relationships and providing hassle-free experiences for pool owners.
My pool cleaner broke. I took it to Crown Pools since they were recommended by the manufacturer. Mason was very knowledgeable. He tested the cleaner and solved this issue quickly. He even helped locate my serial number so that I could get warranty coverage on the part that was needed. Good customer service and fast diagnosis!
Always ready to answer questions in person or over the phone followed by the absolute best customer service hands down. Don’t bother shopping around to get a better price to maybe save a few dollars anywhere else. Mason and the rest of the crew at Crown Pools Desoto will definitely take the time to sell you exactly what you need at reasonable price.
We are extremely satisfied with Crown Pools. Mason the Sales Manager answered every question. Mr. Mendez the pool installer was amazing. On time or early, communication was excellent and he did a great job leveling part of our rock/forest for the installation. The electrician was great two. We are enjoying our pool. I highly recommend them.