About Spa Pro Nail
Spa Pro Nail is a salon for manicures, pedicures, gel nails, and acrylics, as well as lashes and waxing. Many reviewers note it is a great place to relax. The workers are friendly and usually careful, doing a good job with hands and feet, including nail design and drawing. The salon is always clean. One stylist is noted for being precise, doing an excellent job, and offering reasonable prices, with lashes that last and careful cuticle clipping. Another is appreciated for always having appointments open and doing nails the way the client likes every time. However, recent experiences from some long-term clients indicate the customer service has gone down, with a feeling that the environment is not friendly or welcoming. Some services have been mediocre, with instances of incorrect nail shape and a lack of empathy after a minor injury from the electric file. While some clients and their families feel listened to and treated nicely, others have felt unwelcome and will be trying other salons.
The workers are friendly and always do a good job with their hands and feet.
Requested style: Nail design and drawing
Specialties: They work very well and are usually careful
Cleanliness: It's always clean
Stylist: Rose is usually my stylist and she always does an excellent job.
Rose is amazing! She does my lashes, nails and waxing! She's precise and my lashes easily last 4 weeks while still look good! And she clips my cuticles like no other! Her prices are so reasonable! I am so happy I found her.
I have been going here for years. Over 5 years. But I feel like the last few times I have gone the customer service has gone down. I recently turned my mother onto getting gel manicures & recommended this place to her & she has even come back to tell me she did not feel welcome. It's like they make you feel like you are annoying them. Just not a friendly welcoming environment lately. And besides that the last few times me & my daughter have come the service has been mediocre at best. I was asked 3x if I wanted square or rounded nails. Which I told her 3x I want round. She made a face at me each time & I left with square nails. Not to mention she cut me down to the skin with the electric nail file (I know accidents happen) but the lack of empathy. Almost like it was my fault. Let me tell you that sh*t burned like hell. I don't leave reviews often, but I've so disappointed. I will be trying other nail salons in the area.