The providers here are amazing, some of the best I have ever worked with. But dealing with the office staff is a nightmare. No one knows what theyre talking about. If i call 5 times, i will get 5 different answers to the same question. When asked about the different information being provided, they consistently become rude and confrontational. I want to keep seeing my provider, but I may have to switch purely because of the office staff's incompetence and rudeness.
Ashley Cano
Aug 2025
I have never had such an amazing experience at the doctor's office before. Liam and Dr. Melissa made me feel insanely welcome and comfortable immediately. I let them know I was nervous about my visit and they did everything in their power to answer any and all my questions. They were both so patient with me and never once made me feel ashamed for something I wasn't familiar with. They took care of me and I trust them wholeheartedly.
kristian
Jun 2025
Had a serious medical issue that went untreated as they wouldn’t give me an antibiotic back in 2024. Had to go to the ER.
They forgot to update me on my bloodwork and turns out I was running the risk of a heart attack unknowingly for MONTHS - almost a year!
They also consistently forget to fill Rxs and you’ll need to call the office several times to get them filled.
Kenny Young
Jun 2025
After being a patient here many years, since it was originally Zest, I am still amazed at how great the staff here is. Raissa is so kind and caring. She spends the time to understand what is going on with your overall health and is so reassuring during the process too. Each additional practitioner I have seen for other visits have been great as well. And so many members of the staff are amazing, like Brenda and Hilary. It's truly a joy to visit this place each time I have to go. And I'm very thankful to have found such a wonderful and inclusive health care provider.
Griselda Diaz
Jun 2025
Got in within a great time frame, met with Melissa for my appointment and she was amazing, very attentive listener to all my medical concerns and questions at my appointment
Bob Ugiansky
May 2025
The entire staff is very welcoming at pride. I've never felt like I was just a person being processed like I have experienced at other medical facilities. Every concern I've had has been thoroughly listened to and treated in the best way. I highly recommend this office.
Candice Stolle
May 2025
The nurse practitioners are friendly but it take 2 to 3 weeks to get anyone to fill a prescription. If you are on any medications that take maintenance you willost likely have to wait until you run out of it before you can get anyone to refill it.
Joshua Carter
May 2025
I cannot express enough gratitude for the exceptional care I’ve received at Pride Medicine. After spending the last three years navigating through several different doctors and clinics, finding a place that truly values kindness and a patient-focused approach has been a blessing.
From the moment I stepped through the door, I felt seen, heard, and respected. The leadership is exceptional, and the entire staff is both intelligent and intuitive—always ensuring that my needs are met with genuine care and professionalism.
It’s rare to find a clinic where you feel completely confident in the team supporting your health. Even though I travel 45 minutes for my appointments, it’s absolutely worth it. Pride Medicine has earned my trust and loyalty, and I am so grateful to be under their care.
Olivia Ivy
Apr 2025
I love Pride! Affirming care and nice people, a safe and knowledgeable place for lgbt patients with minimal corporate pretense
Devin Waniger
Apr 2025
I had my first visit at Pride Family Medicine yesterday and I couldn’t be happier! From the moment you walk in, the design of the space makes you feel like you’re stepping into a high-end spa—calm, modern, and incredibly welcoming. The front desk and support staff are super friendly and helpful, and the clinical team is top-notch. They’re not only professional and knowledgeable, but also genuinely engaging and clearly care about their patients’ needs and well-being. The overall vibe is fantastic—warm, relaxed, and positive. Definitely worth the drive to Cedar Park!
David Naylor
The providers here are amazing, some of the best I have ever worked with. But dealing with the office staff is a nightmare. No one knows what theyre talking about. If i call 5 times, i will get 5 different answers to the same question. When asked about the different information being provided, they consistently become rude and confrontational. I want to keep seeing my provider, but I may have to switch purely because of the office staff's incompetence and rudeness.
Ashley Cano
I have never had such an amazing experience at the doctor's office before. Liam and Dr. Melissa made me feel insanely welcome and comfortable immediately. I let them know I was nervous about my visit and they did everything in their power to answer any and all my questions. They were both so patient with me and never once made me feel ashamed for something I wasn't familiar with. They took care of me and I trust them wholeheartedly.
kristian
Had a serious medical issue that went untreated as they wouldn’t give me an antibiotic back in 2024. Had to go to the ER.
They forgot to update me on my bloodwork and turns out I was running the risk of a heart attack unknowingly for MONTHS - almost a year!
They also consistently forget to fill Rxs and you’ll need to call the office several times to get them filled.
Kenny Young
After being a patient here many years, since it was originally Zest, I am still amazed at how great the staff here is. Raissa is so kind and caring. She spends the time to understand what is going on with your overall health and is so reassuring during the process too. Each additional practitioner I have seen for other visits have been great as well. And so many members of the staff are amazing, like Brenda and Hilary. It's truly a joy to visit this place each time I have to go. And I'm very thankful to have found such a wonderful and inclusive health care provider.
Griselda Diaz
Got in within a great time frame, met with Melissa for my appointment and she was amazing, very attentive listener to all my medical concerns and questions at my appointment
Bob Ugiansky
The entire staff is very welcoming at pride. I've never felt like I was just a person being processed like I have experienced at other medical facilities. Every concern I've had has been thoroughly listened to and treated in the best way. I highly recommend this office.
Candice Stolle
The nurse practitioners are friendly but it take 2 to 3 weeks to get anyone to fill a prescription. If you are on any medications that take maintenance you willost likely have to wait until you run out of it before you can get anyone to refill it.
Joshua Carter
I cannot express enough gratitude for the exceptional care I’ve received at Pride Medicine. After spending the last three years navigating through several different doctors and clinics, finding a place that truly values kindness and a patient-focused approach has been a blessing.
From the moment I stepped through the door, I felt seen, heard, and respected. The leadership is exceptional, and the entire staff is both intelligent and intuitive—always ensuring that my needs are met with genuine care and professionalism.
It’s rare to find a clinic where you feel completely confident in the team supporting your health. Even though I travel 45 minutes for my appointments, it’s absolutely worth it. Pride Medicine has earned my trust and loyalty, and I am so grateful to be under their care.
Olivia Ivy
I love Pride! Affirming care and nice people, a safe and knowledgeable place for lgbt patients with minimal corporate pretense
Devin Waniger
I had my first visit at Pride Family Medicine yesterday and I couldn’t be happier! From the moment you walk in, the design of the space makes you feel like you’re stepping into a high-end spa—calm, modern, and incredibly welcoming. The front desk and support staff are super friendly and helpful, and the clinical team is top-notch. They’re not only professional and knowledgeable, but also genuinely engaging and clearly care about their patients’ needs and well-being. The overall vibe is fantastic—warm, relaxed, and positive. Definitely worth the drive to Cedar Park!