About LensCrafters
LensCrafters, located at 1335 East Whitestone Boulevard, is dedicated to providing quality eyecare and helping customers see their best. They offer a wide selection of premium lens solutions and designer brands like Ray-Ban and Oakley. The staff is known for their friendly, fast, and empathetic service, with a strong focus on customer satisfaction. Many customers appreciate the kindness, patience, and expertise of the employees, which makes the eye exam and lens selection process smooth and stress-free. Employees such as Julie, Aidan, Chloe, and Logan have been praised for their helpful and professional approach, especially for those dealing with difficult personal situations. The store accepts most vision insurance plans and welcomes all prescriptions, making it a reliable choice for eyecare needs. Recent visitors have noted how helpful staff members like Julia and Logan go above and beyond—Julia was able to provide glasses on the same day when glasses were lost, and Logan expertly fixed issues with new lenses, even convincing customers to buy additional pairs. The team is also praised for their experience in fixing crooked glasses and their warm, welcoming attitude, making it a trusted spot for all eyecare and eyewear needs.
It is my first time coming to LensCrafters and was a bit unsure of what to expect, but I received a warm and wonderful service from Julie. She gave me time to browse freely with no rush and clearly explained the benefits and differences of the add ons that can be availed for my glasses. She also adjusted my very crooked current glasses.
Great quality and service. One of my lenses took longer than expected and they went above and beyond and gave me a partial refund for the inconvenience. I will definitely come back!
What a gorgeous store with many frame selections! Every employee spoke to us from store manager to a very efficient Lindsey, the assistant manager ... while we waited for Emily, who was helping another customer. We waited for Emily since she was a student of mine probably 13+ years ago! I recognized her immediately. She did a very thorough procedure for me so that my husband and I were happy to finalize a purchase of new frames and progressive lenses with complicated insurance benefits. We have never been more pleased with an establishment and service in our 50+ years of needing eyeglasses. We will continue our business with LENSCRAFTERS. Happy New Year!