About DR HVAC Services
DR HVAC Services is a dependable company known for offering competitive prices and accurate assessments. They have a responsive and knowledgeable team that ensures the job is done right the first time, whether for residential or commercial needs. The company's dedication to quality work and excellent customer service has earned a 5-star reputation, with customers praising their timeliness, thoroughness, and friendly employees. The crew, especially Richard and Isaac, receive praise for their excellent work. Richard went above and beyond by helping a customer's mother with her church-related tasks. Customers also appreciate their politeness and thoroughness during maintenance services. Many mention the fair and transparent pricing, along with the overall great experience interacting with the company. Recently, DR HVAC replaced an old system in a small house, moving the unit into the attic space. Despite some lingering issues after the initial install, Richard was proactive and receptive to concerns. The team returned multiple times to diagnose and fix the problems, demonstrating their dedication to customer satisfaction. Their persistence and willingness to go above and beyond showed that they truly care about their clients. Another customer praised their reliable service for system repair. From the first contact, communication was clear, professional, and friendly, providing peace of mind. The technicians are skilled, courteous, and respectful of homes. Customers highlight their punctuality, efficiency, and ability to get the job done right the first time. The company's outstanding customer service and responsiveness set them apart, with many expressing loyalty and trust in their work. In a recent emergency, after a lightning strike caused the air conditioning to stop working, Richard responded quickly. He listened, identified a fried board as the issue, and repaired it efficiently. His friendly and professional manner left the customer satisfied and grateful. Customers trust DR HVAC Services to deliver honest, high-quality HVAC solutions every time.
The crew, especially Richard and Isaac, were awesome! Richard went above and beyond by helping my mother print out things she needed for her church. All the crew were great with our cats. The best thing is, they fixed our HVAC system!!!! We highly recommend them.
Craig at DR HVAC is the absolute best. We are first time home owners and we had a leak, which another ac company said was the ac drain line that had a crack. The other AC company gave us a quote for $1500 and wasn't even sure if that would solve our leak problem! Craig came out and helped us diganosis that it wasn't the ac drain at all but was a plumbing issue and helped us find the leak. I even got a quote from Craig for the ac condensate line replacement and it was $1000 CHEAPER than the other company!! Craig is professional, knowledgeable, and compassionate. He has won a customer for life and DR HVAC will be the only AC company I use in the future. If you're looking for the absolute best AC company in Austin, Cedar Park, + Leander Texas, DR HVAC is it.
quick, knowledgeable, and fixed the issue asap. same day service. very honest and personable.