Please do not give this business any of your money. I’ve been trying to get a refund since December 2023 and have repeatedly called every month. First, they were unprofessional and told me that if I paid their fee, I could call in two weeks and get my spot reserved and then said to me that they didn’t have any space and have been denying my refund. It’s been challenging to reach management and their finance department. I’ve never had such a hard time getting a refund. Do not give these people your business.
June 2024
Every time i call after registering my wife in Feb 2024 - I am given different wait list numbers . Seems staff attending phone is not trained properly to handle customers and provide accurate information. Call goes to some kind of a central location and they ask which city you are calling from !!
September 2023
Do not go here. Drive times are delayed for months due to poor staffing.
Please do not give this business any of your money. I’ve been trying to get a refund since December 2023 and have repeatedly called every month. First, they were unprofessional and told me that if I paid their fee, I could call in two weeks and get my spot reserved and then said to me that they didn’t have any space and have been denying my refund. It’s been challenging to reach management and their finance department. I’ve never had such a hard time getting a refund. Do not give these people your business.
Every time i call after registering my wife in Feb 2024 - I am given different wait list numbers . Seems staff attending phone is not trained properly to handle customers and provide accurate information. Call goes to some kind of a central location and they ask which city you are calling from !!
Do not go here. Drive times are delayed for months due to poor staffing.