About Wilson Cleaners
Wilson Cleaners receives mixed reviews from long-term customers. Many have been loyal for five to ten years, praising the decent dry cleaning, reasonable prices, and laundry pick-up service. Specific compliments note that uniform shirts come back white without getting dingy yellow, and that the business is good with jeans, offering quick turnaround. They are described as paying attention to detail and being willing to redo items. However, significant complaints include inconsistent quality, with items sometimes returned not clean, ruined, or with damage like holes and rips. There are reports of lost items and poor customer service when trying to resolve issues, including unreturned calls and unresolved problems. While some appreciate the credit offered for mistakes, others have decided to take their business elsewhere after repeated problems.
I took my jeans in to have them starched and when I went to wear them the day after I picked them up the crotch was completely ripped out of them. I took them back in the following Monday and was told the owner would call me immediately, it has now been almost 2 weeks, I have go in and called multiple times. Have been told multiple times he’s here but busy and will call you. When I went in today I was told he’s not here and we don’t know when he’ll be back. DO NOT USE this cleaners if you want business handled right
Wilson cleaners for a great job on my spn's letter jacket patches. Would highly recommend.