About Payne Brownsville Volkswagen
Reviews for Payne Brownsville Volkswagen
Write a reviewHours
Monday: 9AM - 8PM
Tuesday: 9AM - 8PM
Wednesday: 9AM - 8PM
Thursday: 9AM - 8PM
Friday: 9AM - 8PM
Saturday: 9AM - 7PM
Sunday: Closed
Tips
offers repair services online appointments at-home services auto pickup and delivery customer shuttle loaner cars shop products online waiting rooms financing service observation window accepts credit cards free wi-fi offers military discount open to all
I had an excellent experience working with Pete Caballero. From start to finish, he was professional, honest, and genuinely helpful. Pete took the time to answer all my questions, explain every detail clearly, and made sure I felt comfortable throughout the entire process. There was zero pressure, just great customer service and real transparency. If you’re looking for a car salesman who actually listens and looks out for your best interest, Pete is the guy. I highly recommend asking for him!
My family and I just purchased our 6th and 7th vehicles from Jorge Santillana at VW Brownsville, and once again, he delivered a 10/10 experience. I went in to help my mom find a car, but Jorge worked out such a fantastic deal that I ended up trading in my vehicle as well! Jorge’s attention to detail and world-class service are why we keep coming back. He makes the process seamless and stress-free every single time.
Oh man, what a smooth experience. I’ve bought a total of five vehicles in my not-so-long life, and this one easily takes the cake.
Mr. Martin was our sales representative. I told him exactly what we needed, and he came back with a very fair price on a brand-new Jetta.
No gimmicks, no “let me go ask the manager” (where they disappear for 20 minutes), no endless back-and-forth trips — just real transparency.
My parents were really happy, and the whole process was completely stress-free.
Great job to everyone here.
10/10