About Hooves And Paws Pet Hospital
Hooves And Paws Pet Hospital provides top-notch veterinary care to the Aubrey, TX area. This dedicated team goes above and beyond to help pets in need, even meeting clients in the parking lot for emergency treatment. The clinic has a pleasant atmosphere, with happy and helpful staff who listen and go to great lengths to find the problem. Patients receive thorough and excellent medical treatment, making it a highly recommended veterinary service. The staff is friendly and knowledgeable, and the facility is always clean and welcoming. The clinic offers honest and affordable care, and the team is very caring, especially when treating anxious or special pets. Many clients appreciate that they do not pressure them with extra treatments or upselling. The only concern some have is the price for boarding, which is quite high, but overall, the experience is positive and trustworthy.
The hardest part of owning an animal is having to play God and make the decision to give them a first class ticket to heaven. Yesterday, I had to do that for my 18 year old 12 pound Welch Corgi Toy Aussie mix, Milli. My experience at Hooves and Paws was absolutely incredible. Even though Milli’s primary vet, Dr. Lensey Watson, is out on maternity leave, she was there for my daughter and me via text from the time of Milli’s diagnosis at noon to them allowing me to take Milli to McDonalds for her favorite last meal which was a double cheeseburger, a McChicken sandwich, some french fries and a few bites of vanilla ice cream, and finally to me carrying her while my 9...read full review
Everyone is always very nice and knowledgeable, and I feel like they really do care about our pets. The one complaint I would have is nobody ever called me when my dog was done with surgery and I had to call up there. Then the lady they put on the phone said that she just left me a voicemail, I never got a voicemail so I don’t know what number she was calling, but I put my phone number on the paperwork when I checked my dog in for surgery.
Great staff. Made us feel welcomed. The medical staff took time to explain evening and addresses all our questions. The place was very clean and organized. They were very central with my puppy and made him feel comfortable throughout the appointment.