About Visionworks
Visionworks is a leading optical retailer with over 700 locations across 40 states and Washington, D.C. They are committed to providing a superior customer experience, known for their wide selection of glasses and contact lenses for men, women, and children. Visionworks is recognized for high quality, best value, and selection in the industry. They carry designer and exclusive brands, including Ray-Ban, and offer prescription sunglasses. Visionworks accepts hundreds of vision insurance plans, allowing customers to use their FSA for eye exams, prescription glasses, and contact lenses. The company's eye doctors provide exams for adults and children, encouraging customers to schedule their annual exam. Customers consistently praise Visionworks for their amazing customer service and helpful staff. Mrs. Irina, in particular, was noted for her professionalism and kindness, assisting a customer with a glasses emergency on a Sunday. The staff is described as sweet, funny, and quick, making the experience enjoyable and memorable. They also help customers find the best deals with their insurance plans and budget, ensuring a positive visit. Many customers express their intention to return, recommending Visionworks to friends and family.
Mrs. Irina was so helpful! My husband had a glasses emergency and the screw fell out when we were in the middle of moving! It was a Sunday and most optometrists are closed. We tried to fix it ourselves but none of the screws fit. I called around and Mrs. Irina was the only person to answer the phone. She said she could fix the glasses for me the same day with no charge! I appreciate her sweet demeanor and diligence in trying approximately 6 different sized screws to repair his glasses. Her kindness could not have come at a better time because we were able to make some progress in the move once his glasses were repaired. Thank you!!!
Amazing customer service at this location. Blown away with how friendly and fast they worked with me. Thank you soo much to their amazing staff. I’ll definitely be coming back for my daughter’s annual visit in march.
The ladies here are the sweetest, funniest, most helpful people I've met in a while. They went above and beyond to help me find my frames when I was having problems. They helped me find the best deal with my insurance plan and budget for my contacts, charged my phone, and gave my grumbling stomach a snack. I will definitely be coming back, and recommending all my 4eyed friends come here too. <3