I am not against seeing a nurse practitioner for minor health issues but when i have a major issue i expect to see a doctor. Good luck with trying to see a doctor here, this place is run by the practitioners. I pay high premiums for top notch healthcare and as such I expect to be treated/diagnosed by a doctor not a practitioner.
May 2023
If I could give a zero I would. I have FUCKING COVID... and they FORGOT my prescription. What type of nurse do you have to be to FORGET someone's prescription when they have COVID. I could DIE from this and they just make a little oopsie and expect me to be okay with it. Don't ever come here unless you want to remain sick.
Mar 2023
My mom has gone to see this Dr Jenkins for 12 years, she is on oxygen with many other health issues. She is setup to have her come in if her blood pressure goes down, they call her in and see her in the walk-in, they are very rude and they lie. She is sitting in waiting room waiting to be see as they called her to come in to be checked out with blood pressure, receptionist comes out to lobby to her with about 7 other people out there to tell her they can't see her unless she pays $15 that appeared out of know where in January, she told them she has already talked to billing about paying when she comes back to see Jenkins as she is on a fixed income. They proceeded to tell her if she didn't pay she couldn't be seen, mind me they are the ones to call her to come there to be checked out. She told them this was bull shit and handed them her debit card, they walked off and then another lady comes out and says you can't talk to us here like that. Well nothing was said about anyone up there it was that the situation was bull shit as it was previously handled by me with the billing. The lady told Dr Jenkins that she threw her debit card at them, mind you she is sitting in lobby and you come out to her, the card would have been in floor if she threw it at them. Not to mention they don't care who is around or how many is around to discuss personal business such as payments. Brittney is the office manager and sent my mom a letter stating they could no longer see her with the way things were handled that day. Didn't sign it or anything. No name is on the paper from whom sent it. I call and try to talk to the office manager named Britney and try and try for almost 2 weeks leaving messages and talking with people and leaving messages with them, no return call. Finally try one more and she was there, said she didn't know what was really going on but Jenkins since he is the owner dismissed her, dismisses someone that is on oxygen, blood pressure is all over the place, blood thinners ect. Not a dr that I would recommend. Has denied refills on medication that was needed to get by until we find a new dr. Not to mention it takes weeks to get medication sent to pharmacy after you see the dr for them. I do not recommend going to Jenkins or cross roads period. You want good quality care don't go here. Find a good dr else where. Plenty of reviews stating the same thing. Needs to office people especially a new office manager as I was told by Britney that she would call me back after she talked to dr Jenkins and still to this day NO PHONE CALL, and my mom received another bill from the office ( she has no copay or anything at this office) bill didn't state what it was for. She calls and it's for a telahealth that she NEVER did. And she told them that she didn't and that she doesn't have copays or anything and then told her they would write it iff. What a joke. This office is a joke do not go if you value your health or anyone you love.
I am not against seeing a nurse practitioner for minor health issues but when i have a major issue i expect to see a doctor. Good luck with trying to see a doctor here, this place is run by the practitioners. I pay high premiums for top notch healthcare and as such I expect to be treated/diagnosed by a doctor not a practitioner.
If I could give a zero I would. I have FUCKING COVID... and they FORGOT my prescription. What type of nurse do you have to be to FORGET someone's prescription when they have COVID. I could DIE from this and they just make a little oopsie and expect me to be okay with it. Don't ever come here unless you want to remain sick.
My mom has gone to see this Dr Jenkins for 12 years, she is on oxygen with many other health issues. She is setup to have her come in if her blood pressure goes down, they call her in and see her in the walk-in, they are very rude and they lie. She is sitting in waiting room waiting to be see as they called her to come in to be checked out with blood pressure, receptionist comes out to lobby to her with about 7 other people out there to tell her they can't see her unless she pays $15 that appeared out of know where in January, she told them she has already talked to billing about paying when she comes back to see Jenkins as she is on a fixed income. They proceeded to tell her if she didn't pay she couldn't be seen, mind me they are the ones to call her to come there to be checked out. She told them this was bull shit and handed them her debit card, they walked off and then another lady comes out and says you can't talk to us here like that. Well nothing was said about anyone up there it was that the situation was bull shit as it was previously handled by me with the billing. The lady told Dr Jenkins that she threw her debit card at them, mind you she is sitting in lobby and you come out to her, the card would have been in floor if she threw it at them. Not to mention they don't care who is around or how many is around to discuss personal business such as payments. Brittney is the office manager and sent my mom a letter stating they could no longer see her with the way things were handled that day. Didn't sign it or anything. No name is on the paper from whom sent it. I call and try to talk to the office manager named Britney and try and try for almost 2 weeks leaving messages and talking with people and leaving messages with them, no return call. Finally try one more and she was there, said she didn't know what was really going on but Jenkins since he is the owner dismissed her, dismisses someone that is on oxygen, blood pressure is all over the place, blood thinners ect. Not a dr that I would recommend. Has denied refills on medication that was needed to get by until we find a new dr. Not to mention it takes weeks to get medication sent to pharmacy after you see the dr for them. I do not recommend going to Jenkins or cross roads period. You want good quality care don't go here. Find a good dr else where. Plenty of reviews stating the same thing. Needs to office people especially a new office manager as I was told by Britney that she would call me back after she talked to dr Jenkins and still to this day NO PHONE CALL, and my mom received another bill from the office ( she has no copay or anything at this office) bill didn't state what it was for. She calls and it's for a telahealth that she NEVER did. And she told them that she didn't and that she doesn't have copays or anything and then told her they would write it iff. What a joke. This office is a joke do not go if you value your health or anyone you love.