I had my car towed to thier lot after it was totaled in a wreck. I went yesterday after work, but got there 15 minutes before they closed and the driver was on a call. I notified the company I was there and spoke with Jeran. He was off work, and still took the time to come to the lot and allow me to get my stuff out of my vehicle before insurance took control of the vehicle. I have always used Butler's for my towing needs. I will always recommend them to anyone. Keep up the awesome work and thank you all for what you do.
About Butler's Wrecker Service & Auto, LLC
Butler's Wrecker Service & Auto, LLC is highly praised for their exceptional towing services and dedication to customer care. Reviewers commend the skill and bravery of their drivers, especially in challenging situations. James is amazing and really knows what he is doing with so much experience, helping customers out of a jam quickly and efficiently. The staff goes above and beyond, as demonstrated by a team member who helped a customer retrieve belongings after hours. Brandon is also a lifesaver, super friendly and helpful all the way to a destination. Customers consistently recommend Butler's for their reliability and excellent service, highlighting their calming presence during stressful times. Overall, Butler's is recognized for keeping the area safe and providing outstanding support.
Reviews
Coming from 7 states away I had a horrible in the ditch car accident on tail of the dragon on at 12 in the morning, these guys answered and arrived to me in the middle of the of the dragon within 45 minutes. that morning I went to their office and EVERYONE, there was friendly. as this was my first road accident they explained and showed me the steps I should do after an accident, awesome team and 24 hour service
I had to knock a star off because the only way to contact them for any service is by their number on which I personally had problems reaching to them myself, MAKE SURE your phone has a properly displayed ID number in your phone settings. BUT they should at least… read full review
In a time of pure anxiety in a single vehicle accident, where my V8 truck had to be pulled from a pond, Emergency services got Butler's Wrecker to the scene immediately.
Corey showed up, fresh from jumping out of bed and bright an insightful calmness to the scene once he arrived. Emergency services had already helped me to dry ground but my poor truck was front in... stuck!
After assessment of the situation, he got my truck pulled out, gave us multiple suggestions on the next steps and let my fiance and I follow him to their location to retrieve carseats, customer packages, etc.
Once I realized with insurance that we would need to have them move it to a collision center,… read full review
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- accepts credit cards
- paid wi-fi
Location
4726 East Lamar Alexander Parkway, Walland, TN 37886
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