United States Stove Company

Feb 2023

We have a KP130 pellet stove we bought from out local tractor supply in January 2019. Have have not have many issues with our stove until last March when the auger and auger motor broke and this season we have had issues with the exhaust fan but it is probably because we have not been preforming the proper yearly and monthy maintenance that we should have been. The auger broke from being clogged from inadequate cleaning and the auger motor broke only due to us putting it together wrong. Embarrassingly we have never preformed the maintainance needed for the exhaust system and the fan began throwing an error code and eventually started making a whining/grinding noise. Everytime...read full review

Feb 2023

We have a KP130 pellet stove we bought from out local tractor supply in January 2019. Have have not have many issues with our stove until last March when the auger and auger motor broke and this season we have had issues with the exhaust fan but it is probably because we have not been preforming the proper yearly and monthy maintenance that we should have been. The auger broke from being clogged from inadequate cleaning and the auger motor broke only due to us putting it together wrong. Embarrassingly we have never preformed the maintainance needed for the exhaust system and the fan began throwing an error code and eventually started making a whining/grinding noise. Everytime...read full review

Nov 2022

I bought a pellet stove from a big box retailer and it was on clearance. Purchase was made January 2022 and it had been home to mice in the warehouse I guess. Well U.S.Stove Co sent me a wiring harness, a new control board and ultimately a new motherboard. I made calls at LEAST monthly until now. Nov. 22, 2022 nearly a YEAR later I have successfully completed making the stove I bought work properly. I spoke with so many girls there that I can only say thanks to the ones I remember names to, Alex, Tracey, Kylie, Theresa, the list is much longer but those are ones I remember. I can’t say enough about how well the company trains the employees because they ALWAYS had the...read full review