Northpoint Animal Hospital is a clean, friendly, and welcoming clinic known for its compassionate care and professional etiquette. The staff is very kind to both people and animals, showing the utmost care for pets. Vets at the hospital are described as attentive, caring, and patient, taking the time to explain situations and treatment options thoroughly, often providing choices based on the client's budget.
Clients have praised the hospital for their excellent service during routine care and difficult situations, such as end-of-life decisions. One customer shared a long story about bringing in an injured kitten, highlighting the great staff and nice facility, as well as their strong communication skills. The front desk staff is also commended for their helpfulness and friendliness.
Dr. Sally and her staff have been recognized for their efficient clinical decisions that saved the lives of several pets, earning the gratitude of many clients. Even in challenging circumstances, the sincerity of the staff makes the experience easier for pet owners.
I have trusted the lives of my animals to Northpoint since they were still Southside. Their care, commitment and and kind hearts is why they always jave a full schedule. I am so thankful for a fully capable team that always goes the extra mile🩷 Apple says thank you for loving her as much as I do!
Clean, professional and kind. The staff is friendly. The pets are well taken care of and Dr. Wilhelm is so gentle and thorough/dedicated. Its a 128 mile round trip visit for me. We'll worth it.
I've been coming to Noth Point Animal Hospital for quite some time , & they were so kind and supportive when I had to have my soul dog angel put to sleep because she had cancer she was 16 years old I would highly recommend for anyone to take their fur babies to North point animal Hospital for their vet needs. Thank you MaryAnn Ragsdale.
2422 US-231, Shelbyville, TN 37160
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