Long story short, due to some bad situations with providers over the past three years , I do not do well with the medical field .
I started seeing Bridgette Middleton at the mount Juliet office maybe 2 months ago . My aunts recommended her after I had more issues post op that were ignored . after my first appointment I called my husband and told him that I was blown away with how much this provider cared , but we would see if it stuck.
Fast forward , this woman is a true blessing . She actually listens to you . She LOOKS at you physically and doesn’t ignore the physical signs of something being off. She has gotten to know me as a person, as a mother and she is slowly learning about my kids and my husband. After months of fighting some really bad post partum, she helped pull me out. She not only made a plan but she offered and provided GENUINE support . My family is so grateful for the turn around in my mental health.
This woman genuinely cares about wanting her patients to feel better & respects that it’s your body and your care is ultimately up to you.
If you have anxiety or are uncomfortable with seeing providers in any way, I can’t recommend this place more .
About Bookmark Medical - Portland
Crossroads Medical Group is a trusted medical facility that provides top-quality care to patients across Middle Tennessee. The experienced healthcare professionals at Crossroads Medical Group are dedicated to delivering personalized care with respect and compassion. From sick visits to preventive care, the medical staff at Crossroads Medical Group listens to patients' concerns and takes the time to understand their needs. They prioritize patient care, taking a thorough approach to diagnose and treat medical issues. With a caring and knowledgeable team, Crossroads Medical Group has earned the trust of its patients, who appreciate the genuine support and respect they receive. Whether you're seeking routine care or have complex medical needs, Crossroads Medical Group is a reliable choice for patients seeking quality medical attention close to home.
Reviews
The ladies in the Portland clinic are absolutely amazing! They were so sweet & took time to answer questions & seemed genuinely interested & concerned with what was going on with my daughter. Jessica in the white house office was so sweet & got us an appointment right away.
I came to write a review about how amazing Crossroads in Portland is and was shocked to see the negative reviews! I've been seeing Amy Maddox at Crossroads for a few years now, mostly for medication refills, and she's fantastic, but since she's no longer there, I wasn't sure how I'd like it now that she wouldn't be my doctor. But today, I saw a newer nurse practitioner, Aleah, and she was absolutely amazing! I've had horrible shoulder pain for months now and I'm needing relief asap, and she already has me in for Thursday (today is Monday) to see another doctor to have x-rays done and to get a steroid injection to get me relief right away. She listened to me and all my… read full review
Photos

Hours
Good to know
- telehealth
- accessible parking near entrance
- accepts cash
- accepts credit cards
- free wi-fi
- accepts insurance
- covid-19 testing site
- gender-neutral restrooms
Location
420 State Rte 52, Portland, TN 37148
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