Turner Refrigeration is a highly recommended appliance repair service company that has consistently provided excellent customer service and reliable repairs.
Customers have praised the company's knowledgeable and considerate staff, who have gone above and beyond to address their repair needs. The office staff is described as kind, considerate, and knowledgeable, with technicians like Ashley and Dakota working tirelessly to resolve issues, even going as far as arranging for warranty service replacements.
Reviewers have highlighted the company's responsiveness, with one customer noting that they received the equivalent of a free service call over the phone, while another was impressed by the owner's willingness to assist a stranded family in need, even on their day off.
Overall, Turner Refrigeration has earned a reputation for being a trustworthy and dependable appliance repair service, with customers expressing their confidence in the company's ability to handle any repair needs that may arise.
Turner Refrigeration installed a new heat pump and ducts for me in December 2025. They installed the unit in a timely manner and it has worked beautifully. Needless to say I have enjoyed the ac during these hot temps. I highly recommend this company.
We have been using and working with Turner Refrigeration for the last couple of years. Our Whirlpool washer started off w/simple dance moves at first (roughly 1½ years after purchasing). It then moved on to Line Dancing and most recently took up Rodeo. Ashley & Dakota have been awesome. They tried everything to tame the beast and after the 4th service call (extended warranty was a God send) Ashley arranged for the warranty service to replace everything but the chassis.
Good as new washer but more importantly, we now have an excellent and dependable appliance repair service company! We highly recommend Turner and will not hesitate to call if the Whirlpool dryer tries… read full review
Kristen and team have been incredible! Both for refrigerator last year and washing machine this week. Will definitely be calling them when needed!
8679 Old Spencer Rd, Pikeville, TN 37367
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