About West Tennessee Healthcare Henry County Hospital
Henry County Medical Center (HCMC) is a comprehensive healthcare provider serving Henry County and the surrounding region. The medical center includes a hospital with 142 beds, a healthcare center with 136 beds, an Emergency Medical Service, a Center for Wellness & Rehabilitation, and a Home Health and Hospice service. They offer various outpatient services and inpatient care, and are equipped with a Cancer Care Center for radiation and chemotherapy. The ER staff are known for their professionalism and attentiveness, making patients feel welcomed and comfortable. Staff members, including nurses and doctors, have been praised for their dedication and teamwork, especially during long stays or urgent situations. Many patients appreciate the compassionate and sensitive care provided, even when wait times are longer due to staff shortages. Recent visitors have shared positive experiences, noting that staff showed genuine compassion, made them laugh, and created a friendly atmosphere. One patient expressed gratitude for the caring nurses and staff during their six-day stay, highlighting the excellent teamwork and attitude of the entire team. Others mentioned that the hospital staff went above and beyond, making them feel cared for during serious health issues. Overall, Henry County Medical Center is recognized for its high-quality care and caring staff, making it a trusted healthcare destination in the community.
Er visit diagnosis was spot on and confirmed by Vanderbilt. Respectful and responsive
I’ve been with patients brought into the E. R. In the afternoon and seen them and others awaiting treatment have to wait as many as 1 to 6 hours before receiving treatment. One was a potential brain injury and another one was a colitis attack and one a heart patient thinking they might be having a heart episode. Oh and another person having a kidney stone problem. All were having serious pain and some nausea. Apparently there are not enough doctors nor medical staff on duty on these 3 times I was there with friends.
Recently had an ER visit. Staff was prompt in evaluating my daughter. Dr. Capps was very thorough and was genuinely interested in hearing what was going on. He communicated regularly about test results, etc. Overall was very happy with the level of care we received!