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Trust Homes

2.0 9 reviews
Overall rating
2.0
out of 5
9 reviews
5 star 53%
4 star 0%
3 star 0%
2 star 7%
1 star 40%
Aug 2026
2.0
This contractor does not provide meaningful post‑sale support and offers only a one‑year warranty that simply notifies the same subcontractors responsible for the issues. Our home has had numerous problems, including an improperly installed HVAC system.
Trust Homes also failed to complete the development, leaving fill dirt unfinished along our property line. Multiple homes in the subdivision have drainage problems.
In addition, our lot was built at the bare minimum legal setback of 10 feet from the neighboring home, causing the heat‑pump units to overlap in the narrow space between houses.
Trust established a subdivision HOA managed by an outside company, yet the… read full review
Aug 2023
1.0
Tried to have a home built with them and after several meetings and papers to sign they come back and said they will not accept VA home loan! They knew the whole time we were using one but decided no because VA loans have higher standards. Worst experience of my life. They don't care about veterans.
Nov 2021
5.0
Trust Homes is an absolute amazing contractor/builder. Any needs that we may have had, they followed through. When submitting any issues with our home through the warranty portal, they have sent all parties to our home ASAP to resolve any issues we may have had. I told my husband that if we ever needed to move, I would reach out to Trust again to build our home. The joy of coming home to a Trust Home is phenomenal!

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Location

8321 Trout Lily Drive, Ooltewah, TN 37363

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Trust Homes · 8321 Trout Lily Drive, Ooltewah, TN 37363

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