About Northwest Exterminating
Reviews for Northwest Exterminating
Write a reviewHours
Monday: 7:30AM - 5PM
Tuesday: 7:30AM - 5PM
Wednesday: 7:30AM - 5PM
Thursday: 7:30AM - 5PM
Friday: 7:30AM - 5PM
Saturday: ClosedSunday: Closed
Northwest Exterminating provides comprehensive pest, termite, mosquito, wildlife, and property protection services for homes and businesses in the Ooltewah community and across Tennessee. The company offers budget-friendly, pet- and family-friendly solutions to establish a healthier living and working environment. Customers praise the company's knowledgeable and professional team, who provide transparent pricing and options without any pressure to upsell. The staff, including Jordan, Dakota, and Shaun, are described as friendly, observant, and sympathetic, handling the job efficiently and unobtrusively. Clients are highly satisfied with the company's problem-solving abilities, from addressing ant infestations to removing a dead critter, and appreciate the professionalism, willingness to tackle difficult tasks, and good humor demonstrated by the technicians. Overall, Northwest Exterminating is highly recommended for its comprehensive services, budget-friendly solutions, and exceptional customer service.
very knowledgeable and professional company. they didn't try just squeeze me for money, they laid out all of the options they had and let me choose what suited me best. they didn't try to hassle me to "upgrade" or anything like that. they are extremely friendly which makes it easier for me to deal with.Jordan was very professional and knowledgeable, she did an amazing job im glad she covers my area.I highly suggest this company!
Dakota was very informative and polite and well-dressed. He was observant and sympathetic. He sprayed and scattered and brushed very unobtrusively. Perhaps his phone app is a little out-of-date, because my computer could not read the PDF invoice he sent, and he warned me that might happen. I dropped by the office and the nicest receptionist (sorry, I did not get her name) provided all the copies I requested.And the ant problem I was experiencing, well that is not a problem now!
Highly recommend this company! My mom had a dead critter under her house. Megan took my initial call and heard my situation. Although the inspector in our area was fully booked, she reached out to his colleague to see if he was available for coverage. Thankfully he was willing. Shaun you are an amazing human! You got the critter (poor momma Possum according to my daughter). It was not only a horrible job, but in terrible conditions.I can’t thank you enough for the professionalism, willingness to do hard things, & humor you brought to the job. Shaun Tyler is amazing! So grateful to find Northwest Exterminating. We had such a positive experience!